Terms of Service
Last updated: January 2026
These Terms of Service govern your use of the FIR — Fraud Investigation & Recovery website and any investigation services you engage us to perform. By using our website or services, you agree to these terms.
Description of services
FIR provides professional investigation services related to digital fraud, cyber incidents, cryptocurrency tracing and digital forensics. Services are engaged on a case-by-case basis following an initial consultation and case assessment.
No guarantee of outcome
Investigation services are provided on a best-efforts, evidence-based basis. FIR does not guarantee any specific outcome, including but not limited to the recovery of funds, identification of a responsible party, or a particular legal result.
Client responsibilities
You agree to provide accurate and complete information relevant to your case. Providing false or misleading information may affect our ability to investigate your case and may result in termination of services.
Fees and engagement
Fees, if applicable, are discussed and agreed upon during the case assessment stage before an investigation begins. No investigation work is billed without your prior agreement.
Confidentiality
We treat all case information as confidential, as described in our Privacy Policy. You likewise agree not to publicly disclose details of an ongoing investigation in a manner that could compromise its outcome.
Limitation of liability
To the fullest extent permitted by law, FIR shall not be liable for indirect, incidental or consequential damages arising from the use of our services or reliance on investigation findings.
Governing law
These Terms are governed by the laws of the jurisdiction in which FIR is registered, without regard to conflict-of-law principles.
Changes to these terms
We may revise these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Contact us
Questions about these Terms of Service can be directed to us through our Contact page.