Privacy Policy
Last updated: January 2026
This Privacy Policy explains how FIR — Fraud Investigation & Recovery ("FIR", "we", "us") collects, uses and protects information when you use our website or engage our investigation services.
Information we collect
We collect information you provide directly, such as your name, contact details, and case-related information submitted through our contact form or during a consultation. We may also collect limited technical information, such as browser type and general usage data, to help us maintain and improve our website.
How we use your information
We use the information you provide to assess your case, respond to your inquiry, and — if you engage our services — to carry out the requested investigation. We do not sell or rent your personal information to third parties.
Confidentiality and data security
Case-related information is treated as strictly confidential and is only accessible to team members directly involved in your case. We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse.
Data retention
We retain case-related information for as long as necessary to complete an investigation and to comply with applicable legal or record-keeping obligations, after which it is securely deleted or anonymized.
Your rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details provided on our Contact page.
Cookies
Our website may use essential cookies required for basic functionality. We do not use cookies for third-party advertising purposes.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated date at the top of this page.
Contact us
If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.